Overview
In accordance with Google Play's User Data policy and privacy best practices, Istiqaam provides clear mechanisms for users to request permanent deletion of their account, prayer records, and any synced data.
Method 1: In-App Deletion (Instant)
You can instantly wipe all local data and reset the application at any time:
- Open the Istiqaam app on your device.
- Tap on the Profile tab in the bottom navigation.
- Scroll down to the Data & Privacy section.
- Tap on Clear All Data & Reset and confirm your choice.
This immediately removes all local prayer records, streaks, and preferences from your device storage.
Method 2: Email Deletion Request
If you have participated in community leaderboards or synced profile settings and wish to have all server-side records purged, you can request manual deletion by email:
- Send an email to: support@focuswave.site
- Use the subject line:
Data Deletion Request - [Your Display Name] - Include your approximate registration date or account identifier in the body of the message.
Data Types Deleted Upon Request
When an account/data deletion request is fulfilled, we permanently remove:
- User profile identifier and display name
- All historical prayer completion timestamps and statistics
- Streak records and earned achievement badges
- Any community ranking aggregate scores
Retention and Processing Time
In-app deletions are instantaneous. Email-based server deletion requests are verified and processed within 7 business days. No residual backups containing your identifiable data are retained once deletion is complete.
Questions?
If you have any questions regarding your data or our deletion procedures, please visit our Contact Page or refer to our Privacy Policy.